Acceptable use policy

Last updated 27 September 2026. Applies to northwebservices.com and the client area.

The rule

Use our network and services lawfully and considerately. Breaches may lead to suspension per the terms; serious or illegal activity leads to immediate suspension and, where required, reporting to authorities.

Prohibited

• Anything illegal: child sexual abuse material, terrorist content, fraud, phishing, malware distribution, unauthorised access or scanning of third-party systems.
• Unsolicited bulk email (spam) or harvesting addresses; sending mail without valid SPF/DKIM where we provide it.
• Infringing others' intellectual property or hosting content you have no right to host.
• Attacks on others: DDoS, brute force, credential stuffing, exploit hosting.
• Cryptocurrency mining on shared plans without written agreement.
• Reselling capacity in a way that harms other customers; bypassing fair-use limits on shared resources.
• Interfering with our operations, monitoring or abuse handling, or impersonating North staff.

Content we act on

We act on lawful takedown requests and court orders, and on credible reports of the prohibited content above. Where possible we notify you first and give you a chance to remove material, except where delay would risk harm or break the law.

Reporting abuse

Report abuse or security issues to [email protected] with evidence and timestamps. We acknowledge within one business day.